Exhaustion

This is Exhausting – Lists Need an Order!

It’s time for me to upgrade my phone. I’d settled on the iPhone 6, 64GB, in Silver. With my provider (Fido), you have to reserve your phone and they’ll let you know when it’s available. I filled out my info and then got this list of choices: If you can tell me why the options […]

escape-the-amazon

Escaping the Amazon… or Unsubscribing, Anyway.

I wanted to stop getting Amazon’s “General Offers” emails. I clicked the “Unsubscribe” link in the email and was taken to a page that showed me this: First of all, if you read the second paragraph it talks about clicking a “Confirm” button. There was no “Confirm” button on the page (there was an “Unsubscribe […]

out-of-order

Out of Order! Pay Attention to the Tab Order

Lots of people tab through forms. It’s faster than using the mouse to move between fields and form filler-outterers often get in a groove, especially for common forms like an address. So when you change that order, it’s annoying. We recently moved, so I had to update my address in a lot of places. One […]

optional

Mandatory Optional Fields – Good Job, LinkedIn

I was trying to connect with a new colleague on LinkedIn. They know who I am, I know who they are, so I didn’t feel the need to include a “personal note”. Handily, LinkedIn makes including a personal note optional – see the little grey “(optional)” beside the field label? This is the right way […]