This is Exhausting – Lists Need an Order!

It’s time for me to upgrade my phone. I’d settled on the iPhone 6, 64GB, in Silver. With my provider (Fido), you have to reserve your phone and they’ll let you know when it’s available. I filled out my info and then got this list of choices: If you can tell me why the options […]


Escaping the Amazon… or Unsubscribing, Anyway.

I wanted to stop getting Amazon’s “General Offers” emails. I clicked the “Unsubscribe” link in the email and was taken to a page that showed me this: First of all, if you read the second paragraph it talks about clicking a “Confirm” button. There was no “Confirm” button on the page (there was an “Unsubscribe […]


Out of Order! Pay Attention to the Tab Order

Lots of people tab through forms. It’s faster than using the mouse to move between fields and form filler-outterers often get in a groove, especially for common forms like an address. So when you change that order, it’s annoying. We recently moved, so I had to update my address in a lot of places. One […]


Mandatory Optional Fields – Good Job, LinkedIn

I was trying to connect with a new colleague on LinkedIn. They know who I am, I know who they are, so I didn’t feel the need to include a “personal note”. Handily, LinkedIn makes including a personal note optional – see the little grey “(optional)” beside the field label? This is the right way […]


One Of The Craziest Form Layouts I’ve Ever Seen

That’s a lot of columns… At least they tab in the “right” order (vertically, then horizontally). Also, “Profession” and “Hobby”? These are required fields. Fine, I can get on board with profession, but hobby? I certainly have more than one. In retrospect, I should have said “posting examples of bad forms”.


I Am Male. And Now I’m Angry.

I fill out a lot of forms. So I’m pretty good at tabbing through fields, and guessing at what key I should hit to get the right answer from a drop down menu. For example, when I hit an age field, I’m pretty confident pressing “2” because generally the ranges are 18-24, 25-34, and so […]


Size Matters. For Form Fields, That Is.

It’s generally recommended that you design your form so that the fields are all the same size. This makes it look pretty. Exceptions can be made for things that have a specific size, like zip/postal codes, or those individual phone number boxes. But there is absolutely no reason to make the field 16 times bigger […]


Breaking the Rules… Or At Least Not Accepting Them

Every time someone submits a form online, they either implicitly or explicitly have to accept the rules/regulations/terms and conditions/privacy policy/whatever that the company asking for the data lays out. So not surprisingly, this contest form has a required checkbox for me to indicate that I accept the rules and regulations of the contest. I “forgot” […]