Mandatory Optional Fields – Good Job, LinkedIn

I was trying to connect with a new colleague on LinkedIn. They know who I am, I know who they are, so I didn’t feel the need to include a “personal note”.

Handily, LinkedIn makes including a personal note optional – see the little grey “(optional)” beside the field label? This is the right way to do it, too. Rather than marking required fields, mark optional ones.

So I left it blank. And got an error.

Generally, I find telling people that something is optional and then surprising them with it being mandatory isn’t all that nice. Good job, LinkedIn.

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